Available in selected regions for now, the update may soon expand to more countries as well. Samsung Galaxy A40 have previously reported about frequent Phone app crash and the update brings fix to this issue as well.
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I understand how you are feeling and appreciate your feedback and patience while we work to improve your experience. Am I guessing this is the same problem as the Charge 2's? Hi just spent 50 minutes on phone to fitbit and cannot connect A According to website A40 is not included in list of compatible phones. Well I wont be buying any of my family update of firbit for Xmas as their phones when updated may not work. I am sorry for the delayed response. I understand that it's important to you.
Usually a missing requirement is the cause and I recommend confirming the steps to set up notifications in this help article: How do I get notifications from my phone on my Fitbit device? Move on to the troubleshooting steps if the issue persists. I was so pleased, they connected straight away.
I have a heart problem so I could keep track of what had been happening in the night, also in the day when I was exercising. Very handy. All of a sudden a week ago it stopped connecting to blue tooth. Had I have known I would not have bought the A Hi I have just spoken to fitbit again regarding this issue. They seem to be in denial about this problem.
There solution is to send me a new flex 2 and ask me to try again. So I will await my new fitbit and if the new one doesnt work I will call them again. Exactly the same as you. All worked well for a week or so and now my charge 2 won't pair with my A40 and I've tried all the suggestions I can find right down to going into recovery mode and clearing the cache partition which I'd never even heard of.
But nothing has worked. I've now got a very expensive bracelet which counts steps but does nothing else. So frustrating.. Hi they dont seem to think they have a problem.
But we are all in the same boat. I am sure that one day the penny will drop and they will adapt their app. In the meantime all we can do is vote for one another until there are enough of us complaining. I am currently looking at a samsung fit E which is actually alot cheaper than a similar fitbit. Very annoying.
Samsung Galaxy S4
The first person I spoke to at fit bit sounded like she got bored going through the reboot procedures again and again. As we finished 50 minute call she sent me a link that might work. It was exactly the same as the procedure we were trying for 50 mins. The person I spoke to at fitbit today assured me that the replacement they are sending me will work, but should it not I could link to my laptop and use that instead!!!!!
I hardly ever use my laptop these days and do not want to refer to it as you do with a phone. I dont know how long you have had your fitbit but maybe if you were to go back to whoever you purchased it from and say it is no longer fit for purpose you could get a refund! If the replacement they are sending me does not work I intend requesting a refund. Good luck. I can pair my phone with other Bluetooth devices but not the Fitbit.
Yes, I also see that the phone isn't on the 'compatible with Fitbit' list Come on, Fitbit - the technology is there. Please use it to fix this problem, if you care about your customers. Due to recent events affecting our operations, support options are limited and wait times are longer than usual. Visit our help site for answers to many common questions and other self-service options. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
How to locate or track a Samsung Galaxy A40
Showing results for. Did you mean:. Difficulty connecting with Samsung Galaxy A Report this post Message 1 of Moderator edit: subject for clarity.
Best Answer. All forum topics Previous Topic Next Topic. Fitbit Community Council members are a select group of volunteers who share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more. Cosmic Hurdler. Report this post Message 2 of Helen Western Australia Want to discuss ways to increase your activity? Fitbit Community Moderators ensure that conversations are friendly, factual, and on-topic.